RETURN POLICY

Plugsplus has a 30 day money back return policy. Plugsplus realizes that from time to time mistakes will be
made. You may order the wrong color or may have just changed your mind. Plugsplus can also make mistakes.
Errors made by Plugsplus will be corrected without any additional charge to the customer. The 30 day return
policy gives ample time to inspect the item to determine if it meets your expectations. If it does not meet your
expectations it can be returned for a full refund. All returned items must be in like new condition with the original
packaging. The bar codes and serial numbers must also match the item that was sent to you. Plugsplus will not
accept used or broken merchandise that was not sold by us. Product defects are covered by the
manufacturers warranty. The Plugsplus 30 day return policy is in place to make sure that you got the correct
item, color or size that you ordered. It is not a duplicate warranty or a 30 day trial period. Duplicating the
factory warranty would just raise operating costs which I would have to pass back to you, the customer.
If you received exactly what you ordered and decide that you don't want it, you are responsible for the cost to
ship it back to Plugsplus. Plugsplus, will upon receiving the item in like new condition refund the item cost.
Items that are not in like new condition will be subject to a restocking fee. The restocking fee will
be between 10% to 80% of the original cost and will be determined by Plugsplus upon receipt of the
returned item. Shipping costs are not refundable unless the error was the fault of Plugsplus. Plugsplus will
make every effort to provide 100% satisfaction on all purchases. We are very reasonable people and most
refunds should be completed quickly and without question.   
SHIPPING INFORMATION

In an effort to keep prices low Plugsplus does not seek to make a profit from shipping. However, the cost of boxes, tape, labels,
labor and postage all needs to be recovered. This normally results in the shipping fee being a dollar or two above the actual
postage paid. I think that you will find my shipping rates to be fair and competitive with timely delivery. In addition to the normal
shipping costs there may be charges for insurance, delivery confirmation and shipments to foreign countries, Alaska and Hawaii. I
will do my best to show the charges up front before you place the order. I will ship to the following countries: Canada, Japan,
England, Europe and Australia. Please email me and I will be happy to quote you a shipping change.
WARRANTY INFORMATION

All of the products sold by Plugsplus come with a manufactures warranty. Items that become defective during the warranty period
should be returned to the manufacturer not Plugsplus. All of the manufacturers stand behind their products and tell me that they
want to handle warranty issues. They want to know or already know if some of their products have defects. I can keep prices lower
by not offering duplicate warranties and that is what my suppliers are asking me to do.
Delivery Confirmation

Most orders will be shipped with delivery confirmation. The cost is included in the shipping fee. Plugsplus is not responsible for
lost items after they have been delivered to your ship to address. If the shipping company can prove that they delivered it to you,
Plugsplus in not responsible for your loss.   
Insurance
Insurance is available upon request for all orders.
TERMS & CONDITIONS
The terms and conditions set forth on this page are subject to change without notice.
TAX

Plugsplus is a registered business in the state of Michigan. Tax must be charged on all items sold to Michigan residents. If your
"ship to" address is in the state of Michigan tax will be charged. From time to time I sell items on Internet auctions. These items
could be demo's, one of a kinds, or from my personal collection. If the item comes out of the Plugsplus business inventory it is
subject to tax. If it is an item from my personal collection no tax will be charged. If tax is going to be charged it will be clearly
stated in the auction.
Disclaimer

Some the items sold by Plugsplus can cause personal injury if used improperly or carelessly. Fishing hooks, knife blades,
broadheads and saw blades are sharp and designed to cut! Lighters produce fire and can burn. When you place an order for these
items you agree that you are solely responsible for your own actions and the consequences of those actions. You agree that
Plugsplus is totally free from any liability regarding any damage or injury claim caused by you or the use of these items. In the rare
event that any litigation is taken against Plugsplus you agree that all legal actions will take place, be filed and resolved in Grand
Rapids, Michigan.
Terms & Conditions