RETURN POLICY

Plugsplus has a 30 day money back return policy. Plugsplus realizes that from time to
time mistakes will be made. You may order the wrong color or may have just changed
your mind. Plugsplus can also make mistakes. Errors made by Plugsplus will be
corrected without any additional charge to the customer.
The 30 day return policy gives ample time to inspect the item to determine if
it meets your expectations. If it does not meet your expectations it can be
returned for a full refund. All returned items must be in like new condition with the
original packaging. The bar codes and serial numbers must match the item that was
sent to you. Plugsplus will not accept used or broken merchandise that was not sold
by us. Product defects are covered by the factory warranty not Plugsplus. The 30 day
return policy is in place to make sure that you got the correct item, color or size that
you ordered. It is not a duplicate warranty or a 30 day trial period. Most of the time
you're ordering from Plugsplus because we beat everybody's price. Duplicating the
factory warranty would just raise costs which I would have to pass back to you, the
customer.
If you received exactly what you ordered and decide that you don't want it, you are
responsible for the cost to ship it back to Plugsplus. Plugsplus, will upon receiving the
item back (in like new condition) refund the purchase price of the item. Items that
are not in like new condition will be subject to a restocking fee. The
restocking fee will be between 10% to 80% of the original cost and will be
determined by Plugsplus upon receipt of the returned item. Shipping costs are
not refundable unless the error was the fault of Plugsplus. Plugsplus will make every
effort to provide 100% satisfaction on all purchases. We are very reasonable people
and most refunds should be completed quickly and without question.   
SHIPPING INFORMATION

In an effort to keep prices low Plugsplus does not seek to
make a profit from shipping. However, the cost of tape,
labels, labor and postage all needs to be recovered. This
normally results in the shipping fee being a dollar or two
above the actual postage paid. I think that you will find my
shipping rates to be fair and competitive with timely
delivery. In addition to the normal shipping costs there
may be charges for insurance, delivery confirmation and
shipments to foreign countries, Alaska and Hawaii. I will do
my best to show the charges up front before you place the
order. I will ship to the following countries: Canada, Japan,
England, Europe and Australia. Please email me and I will
be happy to quote you a shipping change.
WARRANTY INFORMATION

Most of the products sold by Plugsplus come with a
full manufactures warranty. Items that become
defective during the warranty period should be
returned to the manufacturer not Plugsplus. All of the
manufacturers stand behind their products and I can
keep prices lower by not offering duplicate
warranties.
Delivery Confirmation

Most orders will be shipped with delivery confirmation. The
cost is included in the shipping fee. Plugsplus is not
responsible for lost items after they have been delivered to
your "ship to" address. If the shipping company can prove
that they delivered it to you, Plugsplus in not responsible
for your loss.   
Insurance

Insurance is available upon request for all orders.
Insurance is mandatory for all glass and fragile items.
TERMS & CONDITIONS

The terms and conditions set forth on this
page are subject to change without notice.
TAX

Plugsplus is a registered business in the state of
Michigan. Therefore, I must collect tax on all items
sold to Michigan residents. If your "ship to" address
is in the state of Michigan tax will be charged. From
time to time I sell items on internet auctions. These
items could be demo's, one of  a kinds, or from my
personal collection. If the item comes out of the
Plugsplus business inventory it is subject to tax. If it is
an item from my personal collection no tax will be
charged. If tax is going to be charged it will be clearly
stated in the auction.
Disclaimer

Some the items sold by Plugsplus can cause personal
injury if used improperly or carelessly. Fishing hooks, knife
blades, broadheads and saw blades are sharp and
designed to cut! Lighters produce fire and can burn. When
you place an order for these items you agree that you are
solely responsible for your own actions and the
consequences of those actions. You agree that Plugsplus
is totally free from any liability regarding any damage or
injury claim caused by you or the use of these items. In the
rare event that any litigation is taken against Plugsplus you
agree that all legal actions will take place, be filed and
resolved in Grand Rapids, Michigan.
Terms &
Conditions
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